Payment Help

Cancelled Payment?

If you are using a Visa Card ( credit or debit ) - Please place your order again ( or click on reorder from your account ) and select  "Option 2 - Visa only" - this will usually help you complete your payment. 

 

For Mastercard Please try the following :


 Usually if your payment is declined, it will be because of one of the following reasons. All can be easily solved and you can have your order on its way to you.

1 ) Is your card registered for safe online payments?

Verified by Visa & Mastercard SecureCode - The new standard in safe online payments - Your data is 100% secure

The Original Sensible are big on security and because cannabis seeds are a legal business in our Country, we are able to use the safest payment methods supplied direct from the bank. 

If you already have your Verified by Visa or Mastercard SecureCode password, then your good to Go! 

But if if need to activate your card ( all Visa & Mastercards will work ) you can use the two links below. 
 
+ Info + Info

 

2 ) Do your bank / card issuer allow international payments?

The most common reason for your card not to work is because the payment us declined by your card issuer. Some card providers don't  automatically allow an international payment ( International payment in Euros to OSSC Souvenirs in Europe, Spain).
You may need to make a quick call your bank and tell them that your having difficulty paying a company online. They will lift the limit and allow you to make the payment.  

3 ) Prepaid Card?

 Pre-paid/gift cards may need to be registered prior to making international payments. A lot of our customers use this prepaid card : https://www.greendot.com/greendot If you need to register your GreenDot card, go to : https://www.greendot.com/greendot/activation/online-activation-init

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